Frequently Asked Questions
Answers about RiskOnyx, pricing, responsibilities, and AI governance
This page brings together the fuller FAQ set for RiskOnyx. It covers the product, the platform’s role, subscription plans, the free trial, support, affiliate questions, and the responsibilities that remain with the customer when using the service.
Products
What is RiskOnyx?
RiskOnyx is an AI compliance and governance platform that helps organisations register AI systems, classify them, organise evidence, track obligations, and stay more prepared for audits, procurement checks, and internal review.
Products
Who is RiskOnyx for?
RiskOnyx is designed for organisations that develop, buy, deploy, integrate, or rely on AI systems and need a more structured way to manage AI governance across legal, compliance, risk, product, operations, procurement, and technology functions.
Products
What problem does RiskOnyx solve?
Most organisations do not lack awareness of AI governance. They lack structure. RiskOnyx helps replace scattered spreadsheets, folders, emails, and isolated point solutions with a central operating layer.
Products
Does RiskOnyx include an AI system registry?
Yes. A core part of the platform is maintaining a clear inventory of AI systems, their owners, status, documentation, and governance position.
Products
Can RiskOnyx help classify AI systems?
Yes. RiskOnyx is built to support structured AI system classification and governance assessment against relevant regulatory and framework expectations.
Compliance
Does RiskOnyx support the EU AI Act?
Yes. RiskOnyx is built to help organisations structure their AI governance and readiness around the EU AI Act, including inventory, classification, evidence, workflows, and obligations.
Compliance
Does RiskOnyx support NIST AI RMF readiness?
Yes. RiskOnyx can support teams using NIST AI RMF as a governance framework by helping them organise systems, records, evidence, responsibilities, and operational follow-through.
Compliance
Does RiskOnyx cover UK AI regulation and ISO 42001 thinking?
Yes. RiskOnyx is positioned around broader AI governance readiness, not just a single law. That includes UK AI regulation and management-system style thinking such as ISO/IEC 42001.
Compliance
Is GDPR included in RiskOnyx?
Yes. GDPR is inseparable from AI governance in many real business situations, especially where AI systems involve personal data. RiskOnyx is positioned to support that overlap.
Compliance
Does RiskOnyx give legal advice?
No. RiskOnyx is a technology platform that supports AI governance and compliance work. It does not replace legal advice, regulatory advice, or specialist review.
Pricing
What subscription plans are available?
RiskOnyx currently offers Starter, Professional, Business, Advanced, and Custom options. The main visible plans are €99, €299, €499, and €999 per month, with annual options also available.
Pricing
What are the annual subscription prices?
The annual prices are €999 for the €99 plan, €2,999 for the €299 plan, €4,999 for the €499 plan, and €9,999 for the €999 plan.
Pricing
What is included in the 14-day free trial?
The free trial is designed as a 14-day trial for up to 5 AI systems and 1 user. A credit card is required at signup.
Pricing
What happens when the free trial ends?
If the user does not cancel before the end of the trial, the card is automatically charged for the selected plan.
Pricing
Can I buy directly through the website?
Yes. The website is designed as a direct sales channel, particularly for the listed subscription plans. Users can also contact RiskOnyx if they need more detail before buying.
Pricing
What is the Custom plan for?
The Custom plan is for organisations with needs that go beyond the standard published plans, such as higher scale, specific workflow requirements, or more tailored support.
Use
Can multiple teams use RiskOnyx together?
Yes. The platform is meant to support collaboration across legal, compliance, risk, procurement, product, and technical stakeholders through a shared operating structure.
Use
Can RiskOnyx store documents and evidence?
Yes. RiskOnyx is designed to help centralise policies, records, evidence, and other governance material in one structured environment.
Use
Can RiskOnyx help with audit readiness?
Yes. One of the platform’s purposes is to help organisations stay more prepared for audit, review, due diligence, and procurement-related checks.
Use
Can RiskOnyx help with supplier questionnaires or customer diligence requests?
Yes. RiskOnyx helps organisations respond more coherently to requests for information about their AI governance, controls, and compliance posture.
Support
Can I speak to someone before buying?
Yes. Prospective customers can contact RiskOnyx or speak to an AI governance specialist if they want more information before purchasing.
Support
Is specialist support included in the subscription?
Specialist support can be offered as a separate value-added service. The website positioning is that users can speak to an AI governance specialist where appropriate.
Security
Is RiskOnyx secure?
RiskOnyx is positioned as a more secure and structured way to manage governance information than keeping material spread across emails, spreadsheets, folders, and isolated files.
Security
Who is responsible for the information entered into the platform?
The customer remains responsible for providing complete, accurate, and up-to-date information and for reviewing the outputs, classifications, and records maintained through the platform.
Responsibilities
Does using RiskOnyx make an organisation automatically compliant?
No. RiskOnyx helps organisations manage compliance activity more effectively, but compliance still depends on how the organisation uses the system, its underlying facts, and any legal or regulatory review needed.
Responsibilities
Who should use RiskOnyx first inside a company?
It is especially relevant for teams with live AI governance pressure, such as legal, compliance, risk, procurement, HR, product, operations, and internal audit.
Login
Where do existing customers log in?
Existing customers should log in through the prominently placed Login button in the main navigation and hero area of the website.
Affiliate
Does RiskOnyx have an affiliate programme?
Yes. RiskOnyx has an affiliate programme for trusted introducers, advisors, and relevant firms that can credibly introduce potential customers.
Affiliate
Who can become an affiliate?
Independent consultants, niche advisors, AI or compliance specialists, law firms, accounting firms, gestores, and specialist consultancies can all be relevant candidates.
Affiliate
How are affiliates paid?
The independent affiliate model uses plan-based commission on collected subscription revenue for the first 12 months of a paying customer relationship, with different commission rates by plan.
Affiliate
When is affiliate commission paid?
Commission is paid only on successful collected revenue and only after any relevant cancellation or refund window has closed.
Contact
What if I still have questions?
If you still have questions, the best next step is to use the contact form on the website or ask to speak to an AI governance specialist.
Still need help?
If your question is not covered here, contact us and we will point you in the right direction or arrange a conversation.